Please be advised that, effective immediately, all EBT-related calls must be directed to the EBT Department.
Please review and follow the procedures below:
- EBT Chip Cards: EBT chip cards are issued by the state only. Clients must wait for their chip cards to arrive by mail.
- Replacement Cards: If a client needs assistance with a replacement EBT card, please transfer the call to the EBT Unit or send a message to the EBT Unit through the EBT channel for further assistance.
- Office Visits: Please DO NOT advise clients to come to the office to pick up a temporary EBT card. However, client can visit our office to request a replacement EBT-chip card, that card will be issue and mailed directly to client.
- Magstripe Cards Disabled: Effective October 24, 2026, all EBT magstripe cards have been disabled.
Activate Your New Families First EBT Chip/Tap!
Activate your card right away to keep using your SNAP/WFNJ benefits. Your old EBT card will not work after October 20!
Your existing SNAP/WFNJ benefits will automatically transfer over to this new card when you activate.
Activate your new card on NJFamiliesFirst.gov, on the ConnectEBT app or by calling 1-800-997-3333.
The new chip/tap card will have arrived in a plain white envelope from a Kentucky return address. Please look for this envelope and don’t throw it away. If you have not received your card yet, call your County Social Service Agency.
For more information, visit www.nj.gov/humanservices/dfd/chipcard.
¡Activa tu nueva tarjetas EBT con chip/tap de Families First!
Activa tu tarjeta de inmediato para seguir usando tus beneficios SNAP/WFNJ. ¡Tu antigua tarjeta EBT no funcionará después del 20 de octubre!
Sus beneficios existentes de SNAP/WFNJ se transferirán automáticamente a esta nueva tarjeta cuando se active.
Active su nueva tarjeta en NJFamiliesFirst.gov, en la aplicación ConnectEBT o llamando al 1-800-997-3333.
La nueva tarjeta con chip/tap habrá llegado en un sobre blanco liso desde una dirección de remitente de Kentucky. Por favor, busca este sobre y no lo tires. Si no recibiste tu tarjeta, llama a la Agencia de Servicios Sociales de tu condado.
Para obtener más información, visite www.nj.gov/humanservices/dfd/chipcard.
The One Big Beautiful Bill Act (OBBBA), signed into law in July 2025, includes federal changes to the rules around who is eligible for NJ FamilyCare/Medicaid beginning in October 2026 and January 2027. These changes are not in effect at this time and do not apply to all members. NJ FamilyCare has launched a public webpage to provide high-level information about these upcoming changes, including who may be affected and how members can prepare: www.nj.gov/humanservices/dmahs/obbba
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